Introduction

WSQ Level-B Course core module for those would like to acquire the skills and knowledge to facilitate an effective communication and engagement at the workplace, and for those would like to pursue career as WSH professional.

Target Audience

The job role(s)/occupations that this unit would be relevant to may include all occupational roles in all industries, although the primary target audience would be those with some responsibilities for the work of others, usually related to an organizational sub-set of functions.

Course Overview & Objective

• On completion of this course, learners will have the knowledge and skills to:-

• Communicate organizational communication policies and procedures to staff and monitor their compliance

• Maintain channels of communication to update staff on latest and relevant work-related information according to organizational communication policies and procedures

• Promote effective communication among staff taking into account diversity issues

• Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings.

• Assess conflict situation and develop appropriate conflict resolution strategies.

• Resolve conflict using appropriate conflict resolution strategies, approaches and techniques.

Course Details

Language : English

Course fee : $ 321.00 ( Includes GST )

Certification : Only Participants with 75% attendance will be eligible to sit for the examination. Certificate will be awarded to participants who successfully complete the course and pass the assessment.

Class Size : Maximum 20

The course schedule can be arranged as

a) 2 full days (weekday or Sunday)

b) 4 evenings

Special Class : Available upon request with minimum 8 participants.

Course Funding : Skills Development Fund (SDF) Available

Individual Sponsored

Course funding available to eligible Singapore Citizen and course fee payable after funding amount

SkillsFuture Credit can be used on top of course fee payable after funding amount

Company Sponsored

Course funding available to eligible Singapore Citizen and course fee payable after funding amount

Absentee Payroll claimable at $4.50 per hour and capped at maximum $100,000 claim from each company per year

Venue : No 33 Ubi Ave 3, #05-37, Vertex (Tower A), Singapore 408868

Tel : (+65) 8686 3456

Email : enquiry@cambrianacademy.com.sg